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PUBLIC OFFER AGREEMENT

This Agreement is a public offer under Article 633 of the Civil Code of Ukraine and regulates the terms for concluding a remote purchase agreement between the Seller and the Buyer via www.nove.ua (the “Website”).

1. DEFINITIONS

1.1. “Offer” – this public offer addressed to an indefinite number of persons.
1.2. “Agreement” – the distance purchase-and-sale agreement concluded under this Offer.
1.3. “Goods” – items selected by the Buyer on the Website.
1.4. “Online Store” or “Website” – www.nove.ua.
1.5. “Buyer” – an individual aged 18+ or a legal entity who places an Order on the Website.
1.6. “Seller” – Sole Proprietor (FOP) Kharchenko Viktor Viktorovych, ID 2205606759, registered under Ukrainian law, address: Ukraine, 01011 Kyiv, 4 Husovskoho St, apt. 27.

2. SUBJECT MATTER OF AGREEMENT

The Seller delivers Goods to the Buyer; the Buyer pays and accepts them in accordance with this Agreement.

3. ORDERING PROCESS

3.1. Buyer places Order via cart, email, or phone.
3.2. Seller may refuse if Buyer’s info is incomplete or doubtful.
3.3. Buyer must provide: full name, delivery address, phone, and (if applicable) legal entity data.
3.4. Order details (item, quantity, price) are confirmed in the cart.
3.5. Seller may request additional info; failure to provide it releases Seller from liability for order fulfillment.
3.6. Buyer accepts Offer by submitting the Order and registering on the Website or via operator; data is stored in Seller's database.
3.7. Buyer is responsible for information accuracy.
3.8. By accepting this Offer, Buyer also consents to data processing and storage for the term and beyond, in line with Ukrainian Personal Data Protection Law, and acknowledges transfer to delivery/financial intermediaries.

4. PRICE AND PAYMENT

4.1. Prices are set by Seller in UAH inclusive of VAT.
4.2. Prices may change, but paid Orders remain at the price at purchase.
4.3. Shipping is not included; Buyer pays delivery per carrier tariffs.
4.4. Payment considered made once funds are received.
4.5. Payment methods listed on Website under “Payment & Delivery.”
4.6. Receipt: Buyer must inspect quantity and quality in the presence of carrier rep.
4.7. Confirmation of acceptance is signing delivery documents.
4.8. Ownership and risk transfer upon receipt by Buyer or handover to carrier.

5. RIGHTS AND OBLIGATIONS

5.1. Seller obligations:

  • Deliver goods per Order and this Agreement.

  • Keep Buyer data confidential unless lawfully required or needed to fulfill the Order.

5.2. Seller rights:

  • Modify Agreement terms and prices unilaterally; changes take effect upon Website publication.

5.3. Buyer obligations:

  • Read and agree to terms before purchase.

  • Provide accurate data for identity and delivery.

6. RETURNS

6.1. Buyer may return non-food goods within 14 days per Ukrainian law, unused with original condition.
6.2. Refund within 30 days of Seller’s receipt by bank transfer.
6.3. Return cost borne by Buyer unless error by Seller.
6.4. Refund via bank transfer.
6.5. Goods with defects: Buyer may request repair/replacement under Consumer Protection Law.
6.6. Seller investigates defect claims upon Buyer’s documentation. No liability for defects after Buyer’s misuse or force majeure.
6.7. No returns on custom or personalized goods.

7. LIABILITY

7.1. No liability for damage due to misuse or improper storage.
7.2. No liability for delays due to Buyer-supplied incorrect data.
7.3. Parties liable per Ukrainian law and Agreement.
7.4. No liability for force majeure. Affected party must inform the other immediately.

8. CONFIDENTIALITY & DATA PROTECTION

8.1. Buyer consents to personal data processing per law, indefinitely.
8.2. Seller ensures confidentiality; data shared only as needed for Order or per legal requirement.
8.3. Buyer must maintain data accuracy; Seller not liable for issues due to outdated Buyer data.

9. MISCELLANEOUS

9.1. Agreement governed by Ukrainian law.
9.2. Disputes resolved by negotiation or, failing that, in Ukrainian courts.
9.3. Seller may amend Agreement unilaterally; amendments also possible by mutual consent.

SELLER’S DETAILS

FOP Kharchenko Viktor Viktorovych
01011, Kyiv, Husovskoho St, 4, apt. 27
EDRPOU: 2205606759
Bank: PrivatBank, MFO 305299
Account: UA593052990000026004040119370
Card: 4246 0010 0169 8178
Phone: +380 50 310 5222

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